content moderation

Latest in content moderation

Meta's giving up human moderators for AI, and the consequences for vulnerable users are likely going to be grim.
Meta

If You Thought Facebook Was Toxic Already, Now It’s Replacing Its Human Moderators with AI

By Joe Wilkins

Character.AI marketed a chatbot based on a real school massacre directly to an email account associated with a teenage user.
Artificial Intelligence

Character.AI Says It’s Made Huge Changes to Protect Underage Users, But It’s Emailing Them to Recommend Conversations With AI Versions of School Shooters

By Maggie Harrison Dupré

In the wake of multiple lawsuits concerning the welfare of child users, Character.AI is looking to bulk up its trust and safety staff.
Artificial Intelligence

Embattled Character.AI Hiring Trust and Safety Staff

By Maggie Harrison Dupré

Low-paid African content moderators, many of whom are living with PTSD, are calling on Biden to help ensure fair working conditions.
OpenAI

African Workers Doing OpenAI’s Training Say They’re Being Subjected to “Modern Day Slavery”

By Maggie Harrison Dupré

Meta is eating crow after Facebook's algorithm flagged nearly two dozen posts from the Auschwitz Museum as problematic or offensive.
Artificial Intelligence

Facebook Says Sorry Its AI Flagged Auschwitz Museum Posts as Offensive

By Noor Al-Sibai

Four former ChatGPT content moderators have filed a petition for an investigation into the OpenAI-contracted moderation firm Sama.
OpenAI

Contractors Say OpenAI Psychologically Scarred Them for $2/Hour

By Maggie Harrison Dupré

Over 150 African content moderators — whose work has helped to power AI systems at Facebook, TikTok, and OpenAI — have unionized.
OpenAI

OpenAI’s Content Moderators Just Unionized in Africa

By Maggie Harrison Dupré

Newly-minted Twitter owner Elon Musk is mass suspending the accounts of journalists who have written critically about him. Here's why.
Elon Musk

Free Speech Champion Elon Musk Is Mass Suspending Twitter Accounts of Journalists Who Criticized Him

By Jon Christian

YouTube is once again screwing up its content moderation after designating a horror video as "for kids" and not allowing the creator to change the rating.
Future Society

YouTube Marked Horror Video as “For Kids,” Wouldn’t Let Creator Reverse It

By Noor Al-Sibai

Facebook's lowest-paid workers make only $1.50 an hour to moderate violent and disturbing content in an outsourced facility in Kenya.
Future Society

Facebook Criticized for Running Giant “Sweatshop” in Africa

By Noor Al-Sibai

In algorithmic moderation gone awry, Tik Tok users found themselves unable to post phrases like "Black lives matter" or "supporting black success."
Artificial Intelligence

TikTok Censored the Words “Black Lives Matter” But Not “White Supremacy”

By Dan Robitzski

Peloton, the digital exercise bike company, is now waging a war against hate speech and misinformation on its online platform.
Future Society

Peloton — Yes, the Exercise Bike — Is Fighting Hate Speech on Its Platform

By Dan Robitzski

A former YouTube content moderator just sued over psychological trauma induced by being overworked and undersupported while flagging graphic videos.
Future Society

YouTube Content Moderator Sues Over Psychological Trauma

By Dan Robitzski

A firm managing content moderation for YouTube forced its employees to sign a document acknowledging that the job might give them PTSD.
Future Society

YouTube Mods Forced to Sign Doc Acknowledging They Might Get PTSD

By Kristin Houser

Twelve former content moderators have filed a lawsuit against Facebook and a contracting firm alleging that the work caused psychological trauma.
Future Society

Former Content Moderators Sue Facebook for Giving Them PTSD

By Kristin Houser

The top trends on Twitter included X-rated terms and references to sexual violence that somehow got past its content moderation tools.
Robots and Machines

Twitter Accidentally Trends Horrifyingly Explicit Sexual Terms

By Dan Robitzski