Please Hold

Here’s How to Check Your Totalitarian “Social Credit Score”

These companies are secretly monitoring your every move.
While the U.S. doesn't have a social credit score system like China, several shadowy companies are using private data to do something similar in the U.S.
Image: Victor Tangermann

Permanent Record

In China, a formalized social credit score can determine whether you’re allowed to take out loans or even use public transit. The system is often held up as a particularly dystopian application of big data analytics — and now it seems as though a similar thing is happening in the U.S.

It turns out that a number of companies are aggregating mind-boggling piles of financial records, internet activity, and other personal data, The New York Times reports — and using it to determine petty metrics like how long companies will make people wait on hold or whether we’re allowed to make returns at a store.

Behind The Curtain

Some of these companies give people the opportunity to take a look at whatever records they have on them, like Sift, which had accumulated over 400 pages of notes on the NYT‘s Kashmir Hill, ranging from Airbnb reviews to delivery orders.

Technically anyone can request their records by emailing privacy@sift.com then filling out a form online. But the NYT noted that some companies, like consumer-tracking database Kustomer, refused to share data while repeatedly saying it would soon.

Secret Scores

These little-known companies aren’t new, but they’re only just getting attention for their unsettling data projects, which can have a major behind-the-scenes impact on people’s lives.

Even now, companies like Sift might share the piles of records they’ve accumulated on you — but won’t tell you how other companies are using it.

READ MORE: I Got Access to My Secret Consumer Score. Now You Can Get Yours, Too. [The New York Times]

More on social credit: Report: America Has a Social Credit System Much Like China’s

Dan Robitzki is a senior reporter for Futurism, where he likes to cover AI, tech ethics, and medicine. He spends his extra time fencing and streaming games from Los Angeles, California.