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Latest in retail

The TSA has some important advice for the next time you take to the skies: a Costco membership will NOT fly.

TSA Begs Travelers to Stop Presenting a Costco Membership Card Instead of a Passport

Walgreens has discovered that locking its wares behind lock and key in an apparent effort to stop shoplifters has backfired spectacularly.

Walgreens CEO Admits That Locking Merchandise Away From Shoplifters Makes Regular People Not Buy It

By Victor Tangermann

Amazon is giving up with its unusual "Just Walk Out" technology, which allowed customers to simply walk out with their stuff.

Artificial Intelligence

Amazon Abandons Grocery Stores Where You Just Walk Out With Stuff After It Turns Out Its “AI” Was Powered by 1,000 Human Contractors

By Victor Tangermann

Walgreens' experimental rollout of those ad-covered refrigerator screens has disintegrated into legal chaos.

Walgreens’ Ad Screens on Drink Fridges Allegedly Caught Fire

By Maggie Harrison Dupré

Malls are giving their Santa villages digital upgrades in the hopes of luring parents — and their money — away from online shopping.

Mall Santas Are Using Gimmicks to Court Instagram Parents

By Kristin Houser

Despite advertising "no lines" and "no checkout" on its walls, Amazon's latest cashierless store features an employee, who can accept cash at a counter.

Amazon’s Newest Cashierless Store… Has a Cashier

By Victor Tangermann

Walmart plans to create an Intelligent Retail Lab (IRL) in its Levittown location to explore how AI could improve the shopping experience.

Artificial Intelligence

Walmart Wants to Use AI to Track Everything Happening in Its Stores

By Kristin Houser

There are now two Amazon Go locations in Seattle, and both Amazon and other retailers are looking to bring cashier-less convenience stores nationwide.

Amazon’s Cashier-Free Stores Are Going National. And It Might Just Change the Future of Retail.

By Kristin Houser

“I Don’t Think We Can Stop It:” The Future of Automation and Job Loss

“I Don’t Think We Can Stop It:” The Future of Automation and Job Loss

By June Javelosa

amazon go machine learning labor force takeover retail

Artificial Intelligence

At Amazon’s New Grocery Store, AI Takes Over Cashier Jobs

By Jess Vilvestre