Now, An Artificial Intelligence Can Do Your Taxes For You

And so, another job falls to AI.

2. 3. 17 by Dom Galeon
Image by IBM

IBM understands the unique nature of its artificial intelligence (AI) software assistant Watson, and so they are not taking the direct consumer approach of Siri, Cortana, Alexa, or Google’s Assistant.

In partnership with H&R Block, Watson is being trained “on the language of taxes,” according to IBM’s press release announcing Watson’s new role as the world’s first AI tax preparation assistant.

“This is not magic,” H&R Block chief executive Bill Cobb said. “You have to teach Watson over time.” Cobb first contacted IBM last summer to ask for Watson’s help to “reinvent the retail experience for taxpayers.”

They gave Watson tax data, including 74,000 pages of the federal tax code, as well as thousands of tax-related questions from H&R Block accumulated over 60 years of preparation of tax returns. Watson also worked with H&R professionals to refine its ability to ask tax-related queries.


Last January, 100 H&R Block offices ran a trial of the Watson tax program, and Cobb was “very pleased” with the results. The program will be publicly available by next week in the company’s entire retail network.

This new partnership is a testament to how AI systems like Watson are becoming more beneficial in the corporate world. While Watson has previously been used to assist in cancer research, Watson has also worked in partnerships with Geico, Staples, and Macy’s to improve customer experience.

Care about supporting clean energy adoption? Find out how much money (and planet!) you could save by switching to solar power at By signing up through this link, may receive a small commission.

Share This Article

Keep up.
Subscribe to our daily newsletter to keep in touch with the subjects shaping our future.
I understand and agree that registration on or use of this site constitutes agreement to its User Agreement and Privacy Policy


Copyright ©, Camden Media Inc All Rights Reserved. See our User Agreement, Privacy Policy and Data Use Policy. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with prior written permission of Futurism. Fonts by Typekit and Monotype.