“I have read and understood…” has got to be one of the biggest lies people commit on a regular basis. It’s the typical ending for the long-winded customer agreements or privacy policies attached to every online service, which few ever read. Or at least, not in their entirety.
When humankind finds something difficult, we typically build a gizmo to do it for us — and this case is no different. It turns out, reading lengthy fine-print is the expertise of a machine-learning artificial intelligence (AI) designed by researchers from the Federal Institute of Technology at Lausanne, Switzerland (EPFL), the University of Wisconsin, and the University of Michigan. Their research began with a question, said lead researcher Hamza Harkous from EPFL.
A bit of a fine print here, though. Even with a powerful tool like Polisis, the barest minimum effort is still required from the human user. In other words, a policy summary is not helpful if you don’t actually bother to read it. The AI can help, but human users have to help themselves first.