---
title: "Toys “R” Us Says Tech Used to Spy on Shoppers Ignores Children"
description: "Toys \"R\" Us has opened two new stores after closing hundreds in 2018, and these ones are equipped with sensors that spy on every move shoppers make."
date: "2019-12-12"
modified: "2019-12-12"
authors:
  - name: "Kristin Houser"
    link: "https://futurism.com/authors/kristin"
url: "https://futurism.com/the-byte/toys-r-us-tech-spy-on-shoppers"
categories:
  - "Artificial Intelligence"
tags:
  - "privacy"
  - "surveillance"
  - "the digest"
  - "toys \"r\" us"
---

# Toys “R” Us Says Tech Used to Spy on Shoppers Ignores Children

![Toys "R" Us has opened two new stores after closing hundreds in 2018, and these ones are equipped with sensors that spy on every move shoppers make.](<https://futurism.com/wp-content/uploads/2019/12/toys-r-us-tech-used-spy-shoppers-ignores-kids.jpg>)
*\<em\>Image: Victor Tangermann\</em\>*

## Eyes in the Sky

After [closing](<https://www.cnbc.com/2018/06/29/toys-r-us-closing-sales-stores-retail-toys.html>) nearly all of its stores in 2018, iconic toy retailer Toys "R" Us has risen from the [ashes of bankruptcy](<https://www.nytimes.com/2017/09/19/business/dealbook/toys-r-us-bankruptcy.html>) to open two new stores in recent weeks, with a killer feature: the undead Toys "R" Us stores are equipped with sensors that [track every move](<https://www.wired.com/story/toys-r-us-surveillance/>) shoppers make.

## Every Move You Make

In November, *CNBC* [reported](<https://www.cnbc.com/2019/11/27/toys-r-us-is-back-heres-a-look-inside-its-first-new-store.html>) that software retailer B8ta had installed dozens of sensors powered by surveillance company RetailNext's tech in the ceilings of both new Toys "R" Us stores.

The sensors would "monitor traffic patterns and shopper cadence, among other metrics," according to *CNBC*, in order to provide Toys "R" Us and its partner brands with data on how the stores were performing.

## Spy \[on\] Kids

Privacy advocates soon began questioning this use of spyware in a store frequented by children, and in response, a spokesperson for Toys "R" Us parent company Tru Kids told *Wired* that "the cameras do not register kids."

As for how that might be possible, RetailNext spokesperson Ray Hartjen elaborated that the devices are "\[generally trained to ignore\] objects, including people, less than four feet tall."

That answer is less-than-reassuring, though, given that, as *Wired* noted, a 10-year-old of normal height can be [nearly five feet tall](<https://www.cincinnatichildrens.org/health/g/normal-growth>) — so if you're a parent worried about your kid becoming some brand's data point, maybe just stick to buying toys online this holiday season.

**READ MORE:** [Toys "R" Us Is Back — Now With More Surveillance!](<https://www.wired.com/story/toys-r-us-surveillance/>) \[*Wired*\]

**More on children's privacy:** *[FTC Slams TikTok With Record Fine for Spying on Pre-Teens](<https://futurism.com/ftc-tiktok-record-fine-spying-pre-teens>)*

### Author social links  
[LinkedIn](<https://www.linkedin.com/in/kristinjhouser>)