--- title: "Samsung: Please Don’t Peel Protective Layer Off Our Folding Phone" description: "Samsung will investigate emerging reports that the Galaxy Fold smartphone's screen is breaking. It's officially still going on sale on April 26." date: "2019-04-18" modified: "2019-04-18" authors: - name: "Victor Tangermann" job_title: "Senior Editor" link: "https://futurism.com/authors/victor" url: "https://futurism.com/the-byte/samsung-response-breaking-galaxy-fold" categories: - "Robots and Machines" tags: - "Samsung" - "smartphone" - "tech consumers" - "the digest" --- # Samsung: Please Don’t Peel Protective Layer Off Our Folding Phone ![Samsung will investigate emerging reports that the Galaxy Fold smartphone's screen is breaking. It's officially still going on sale on April 26.]() *\Image: Samsung\* ## Glitches and Bulges Just days into testing of Samsung's new futuristic folding smartphone, tech reviewers found their test units [glitching]() and even [growing bulges]() under the display. But Samsung isn't fazed by the issues: the Galaxy Fold is officially still going on sale on April 26, according to *Wall Street Journal* tech journalist Joanna Stern. It's still unclear if Samsung will take further actions regarding the glitches. https://twitter.com/JoannaStern/status/1118703256895619074 ## Inspections The statement received by tech journalists stated that Samsung will "thoroughly inspect these \[affected\] units in person to determine the cause of the matter." Some reviewers attempted to [remove a thin film]() they thought was a screen protector. Now, Samsung says that peeling off the layer "may cause damage," adding that the company "will ensure this information is clearly delivered" to customers in the future. The Korean tech giant has previously advertised the Galaxy Fold to "outlast [200,000 folds]() and unfolds" prior to release. Time will tell if Samsung's strategy to tell people not to remove a protective film off of their new $1980 smartphones will work out in the company's favor. **READ MORE:** [Samsung responds to Galaxy Fold screen damage: ‘we will thoroughly inspect these units’]() \[*The Verge*\] **More on the Fold issues:** *[Review Units of Samsung's Folding Phone Are Breaking Almost Immediately]()* ## Author I've been at Futurism since 2017, where my role has evolved to encompass design, writing, and increasingly editing. I've always been fascinated by space exploration and advanced transportation, which I've leaned into by interviewing luminaries in those fields while closely following the dimensions of policy and regulation that allow next-generation projects to succeed -- or, sometimes, to fail. I'm also keenly interested in the effects of generative AI on society, policies, and democratic institutions, as well as clean energy, physics and biology, and the vagaries of tech leadership. My work for Futurism has been cited by publications including Ars Technica, Gizmodo, PC Magazine, Jalopnik, Fox News, and the New York Post. I spent my childhood living in locations including Manila, the Philippines, and Geneva, Switzerland, attended McGill University, and now live in Toronto, Canada. Before Futurism I worked at AskMen and a small photography studio. In my free time, I'm an avid gardener, foodie, and craft beer lover, as well as a maker of artisanal hot pepper sauces. I have a magnificent dog named Freida. ### Author social links [Bluesky]()