--- title: "Sam Altman Is Not At All Happy With The FTC’s ChatGPT Investigation" description: "On Thursday, the Federal Trade Commission announced it had opened an extensive investigation into ChatGPT maker OpenAI over concerns that it has violated consumer protection laws by harming users' reputations. The regulator is now demanding the Sam Altman-led company to provide detailed accounts of every time somebody complained of its products making \"false, misleading, disparaging […]" date: "2023-07-14" modified: "2023-07-14" authors: - name: "Victor Tangermann" job_title: "Senior Editor" link: "https://futurism.com/authors/victor" url: "https://futurism.com/the-byte/sam-altman-not-happy-ftc-chatgpt-investigation" categories: - "Artificial Intelligence" - "OpenAI" tags: - "ai" - "OpenAI" - "sam altman" - "the digest" --- # Sam Altman Is Not At All Happy With The FTC’s ChatGPT Investigation ![Unsurprisingly, the FTC's investigation into OpenAI isn't sitting well with CEO Sam Altman, who took to Twitter to lament the decision.]() *\Image: Getty / Futurism\* ## Disappointed! On Thursday, the Federal Trade Commission [announced]() it had opened an extensive investigation into ChatGPT maker OpenAI over concerns that it's violated consumer protection laws by harming users' reputations. The regulator is now demanding that the Sam Altman-led company provide detailed accounts of every time somebody complained of its products making "false, misleading, disparaging or harmful" statements about users. The FTC also requested information regarding a recent data leak that may have exposed sensitive payment-related information to users. The investigation isn't sitting well with Altman, who took to Twitter to lament the decision. "It is very disappointing to see the FTC's request start with a leak and does not help build trust," he [wrote](). But Altman was careful not to ruffle too many feathers. "That said, it’s super important to us that our technology is safe and pro-consumer, and we are confident we follow the law," he added. "Of course we will work with the FTC." ## Trust Fall Altman has long argued that AI should be regulated, albeit in ways that won't hurt his company's bottom line. Earlier this year, the CEO [testified in front of a Senate committee](), practically begging lawmakers to come up with meaningful AI regulation. His concerns tend to be long term. Despite spearheading one of the biggest players in the AI industry, Altman has repeatedly warned about the threat of advanced AI going rogue. "I think if this technology goes wrong, it can go quite wrong," he told lawmakers at the hearing. "And we want to be vocal about that. We want to work with the government to prevent that from happening." But given his latest comments about the FTC's investigation, there's clearly plenty of nuance to the ways Altman envisions future AI regulations. After all, despite its name, OpenAI is a [for-profit company]() that has already made it clear it values [billion-dollar contracts]() with tech giants more than the safety of its users. Besides, you know what else doesn't help to build trust with regulators? Leaking sensitive personal data. **More on the investigation:** *[FTC Investigating ChatGPT for Saying Harmful Things About People]()* ## Author I've been at Futurism since 2017, where my role has evolved to encompass design, writing, and increasingly editing. I've always been fascinated by space exploration and advanced transportation, which I've leaned into by interviewing luminaries in those fields while closely following the dimensions of policy and regulation that allow next-generation projects to succeed -- or, sometimes, to fail. I'm also keenly interested in the effects of generative AI on society, policies, and democratic institutions, as well as clean energy, physics and biology, and the vagaries of tech leadership. My work for Futurism has been cited by publications including Ars Technica, Gizmodo, PC Magazine, Jalopnik, Fox News, and the New York Post. I spent my childhood living in locations including Manila, the Philippines, and Geneva, Switzerland, attended McGill University, and now live in Toronto, Canada. Before Futurism I worked at AskMen and a small photography studio. In my free time, I'm an avid gardener, foodie, and craft beer lover, as well as a maker of artisanal hot pepper sauces. I have a magnificent dog named Freida. ### Author social links [Bluesky]()