--- title: "Elon Musk Jumps to Fix Tesla Glitch “Damaging Users’ Hearing”" description: "A new Bluetooth-related bug plaguing Tesla owners is causing their car stereos to blast at full volume, potentially damaging their hearing." date: "2022-04-05" modified: "2022-04-05" authors: - name: "Victor Tangermann" job_title: "Senior Editor" link: "https://futurism.com/authors/victor" url: "https://futurism.com/the-byte/elon-musk-tesla-bluetooth-volume" categories: - "Advanced Transport" - "Elon Musk" - "Future Society" - "Tesla" - "The Industrialists" tags: - "elon musk" - "safety" - "tesla" - "the digest" --- # Elon Musk Jumps to Fix Tesla Glitch “Damaging Users’ Hearing” ![A new Bluetooth-related bug plaguing Tesla owners is causing their car stereos to blast at full volume, potentially damaging their hearing.]() *\Image: Getty Images/Futurism\* ## Full Volume A new Bluetooth-related software bug plaguing Tesla owners is causing their car stereos to unexpected blast at full volume, in a risk to safe driving and possibly even their physical wellbeing. "Please issue an emergency fix on this bug that turns the volume up all the way on Bluetooth," Twitter account WholeMarsBlog [pleaded]() with Tesla CEO Elon Musk. "You are damaging users' hearing. The volume should never go from silent to 100 percent." Musk acknowledged the issue. "First I’ve learned of this," he [replied](). "Will be patched shortly." It's yet another instance of customer support being fulfilled by the CEO himself via vague tweets — which, while it's a chaotic strategy, does demonstrates Musk's hands-on interest in the product. ## No Support While Musk only learned about the issue now, the bug appears to have been around since at least March 28. "There’s a neat bug in either the latest Tesla update or iOS version that occasionally resumes music at the absolute maximum stereo volume," tech YouTuber Quinn Nelson [wrote at the time](), "that not only destroys my ears but maybe my speakers too." "Super cool!" he added sarcastically. While it's unclear how widespread the issue is or what may be causing it, a number of users on Tesla's forums have complained of a similar issue recently. "It happens every single time I get into the car if my phone isn't set to silent," one customer wrote in a [forum post]() this week. "As soon as the phone connects there is a 100 percent volume 'ding' from the car as the phone connects to the car." "It’s seriously annoying and scares the heck out of me each and every time," [another forum user wrote]() in a separate thread. ## Come Again? It doesn't inspire immense confidence that it took Musk responding to a random tweet to actually address the issue — but it's [par for the course]() for the electric car company. "Elon says he has never heard of the issue," one of the Tesla owners added in their post. "Probably because there is no worthwhile support channel to report issues any longer — unless you open a service call to report every software bug, or get an 'influencer' to tweet at Elon." Futurism has reached out to Tesla for comment. The company, however, [dissolved its PR department]() in 2020, so it's unclear when or if we'll ever hear back from them. **More on Tesla:** *[Yeah, Sure, We Totally Believe Elon Musk “Refused \[to\] Enter” Berghain]()* ## Author I've been at Futurism since 2017, where my role has evolved to encompass design, writing, and increasingly editing. I've always been fascinated by space exploration and advanced transportation, which I've leaned into by interviewing luminaries in those fields while closely following the dimensions of policy and regulation that allow next-generation projects to succeed -- or, sometimes, to fail. I'm also keenly interested in the effects of generative AI on society, policies, and democratic institutions, as well as clean energy, physics and biology, and the vagaries of tech leadership. My work for Futurism has been cited by publications including Ars Technica, Gizmodo, PC Magazine, Jalopnik, Fox News, and the New York Post. I spent my childhood living in locations including Manila, the Philippines, and Geneva, Switzerland, attended McGill University, and now live in Toronto, Canada. Before Futurism I worked at AskMen and a small photography studio. In my free time, I'm an avid gardener, foodie, and craft beer lover, as well as a maker of artisanal hot pepper sauces. I have a magnificent dog named Freida. ### Author social links [Bluesky]()