--- title: "Casinos to Use Facial Recognition to Keep “Problem Gamblers” Away" description: "Pubs, clubs, and hotels in New South Wales, Australia, with gambling machines are testing a facial recognition system used to deter \"problem gamblers.\"" date: "2022-10-19" modified: "2022-10-19" authors: - name: "Frank Landymore" job_title: "Contributing Writer" link: "https://futurism.com/authors/flandymore" url: "https://futurism.com/the-byte/casinos-facial-recognition-gambling" categories: - "Artificial Intelligence" - "Facial recognition" tags: - "facial recognition" - "mass surveillance" - "surveillance" - "the digest" --- # Casinos to Use Facial Recognition to Keep “Problem Gamblers” Away ![Pubs, clubs, and hotels in New South Wales, Australia, are testing a facial recognition system used to deter self-reported "problem gamblers."]() *\Image: Getty Images/Futurism\* ## Money Sink Australia has a bit of a [gambling problem](). Electronic slot machines, or "pokies," populate everything from pubs, clubs, hotels, to the average city block in a "VIP Lounge" — so you can imagine a lot of people would have gambling addictions as a result. To ostensibly combat this problem, many pubs and clubs in News South Wales, Australia, are implementing facial recognition technology to root out "problem gamblers" and prevent them from playing, [according to the *Australian Associated Press*]() — a dystopian solution for a depressing reality that has been met with outrage by critics. ## Self-Punishment The technology isn't in widespread use yet, but officials say it will be used in all clubs and hotels across the state sometime next year. As of now, around 100 of them are already using the facial recognition system, Josh Landis, CEO of ClubsNSW, a representative body of night clubs in New South Wales, told the *AAP*. "Clubs have a demonstrated commitment to protecting their members and patrons from gambling harm," Landis added. The "state-of-the-art" system works by having gamblers who think they should be kicking the habit by self-reporting themselves as "problem gamblers." From there, the system can detect their face if they're caught violating their self-imposed ban, at which point hotel or club staff are alerted. ## Overkill But crucially, the facial recognition system scans everyone in a designated gambling area, not just the self-reported problem gamblers. Regardless if you opt in, the facial recognition implicates everyone. So while its proponents claim it'll protect the privacy of gamblers, the intended use of the facial recognition system seems dubious at best. For one, it comes off as an excessively elaborate scheme when far less invasive measures could be implemented instead, like a cashless gambling card system that could in tandem help thwart money laundering. "Pokies operators are so scared of a mandatory gambling card that they've turned to invasive and inconsistent facial recognition technology instead," NSW MP Cate Faerhmann told the *AAP*. "The NSW government has lost its mind if it thinks people want pubs and clubs to have self managed facial recognition tech," she continued. "This is as terrifying as it is absurd." **More on surveillance:** *[Churches Using "Shameware" Apps to Make Sure Members Don't Watch Porn]()* ## Author At Futurism, my work has often centered on bringing a sense of clarity and insight to complex topics ranging from the regulation of emerging technologies to the esoteric ideologies of Silicon Valley executives, while striving not to lose the poetic sense of awe inspired by often-obscure fields like astrophysics and quantum computing. I broke the story of CNET using AI to produce articles that turned out to be riddled with factual errors and plagiarism — a dam-breaking inflection point, as I've reported, that's inspired copycats and endless discourse while beguiling stakeholders ranging from tech giants to purveyors of spam around the web. My work at Futurism has been cited by publications including CBS News, the Los Angeles Times, Vice, Gizmodo, Engadget, the Verge, and Vanity Fair. I grew up in locales ranging from India to China, and now live in the exotic suburbs of Virginia. In my free time, I'm an avid reader of weird sci-fi literature, an aficionado of East Asian cinema, and, regrettably, a relapsed gamer. Allegedly, I’m working on a debut novel, currently untitled. ### Author social links [Bluesky]()