---
title: "Amazon Keeps Delivering Moldy, Spoiled Food to Customers"
description: "Customers using Amazon to buy food have reported receiving spoiled, expired products, and the company isn't always quick to grant a refund."
date: "2019-10-21"
modified: "2019-10-21"
authors:
  - name: "Kristin Houser"
    link: "https://futurism.com/authors/kristin"
url: "https://futurism.com/the-byte/amazon-delivering-moldy-spoiled-food"
categories:
  - "Food"
  - "Future Society"
tags:
  - "Amazon"
  - "food"
  - "food delivery"
  - "the digest"
---

# Amazon Keeps Delivering Moldy, Spoiled Food to Customers

![Customers using Amazon to buy food have reported receiving spoiled, expired products, and the company isn't always quick to grant a refund.](<https://futurism.com/wp-content/uploads/2019/10/amazon-food-delivering-moldy-spoiled.jpg>)
*\<em\>Image: Sonali Thimmiah\</em\>*

## Nasty Stuff

If you've recently ordered food via Amazon, you'd be wise to check the expiration date before chowing down.

A new *CNBC* [investigation](<https://www.cnbc.com/2019/10/20/amazon-is-shipping-expired-baby-formula-and-other-out-of-date-foods.html>) has revealed that third parties regularly use the massive online marketplace to sell expired, spoiled, or moldy food — and that Amazon seemingly isn't doing much to stop them.

## Pervasive Problem

As part of its investigation, *CNBC* tasked a data analytics firm specializing in Amazon Marketplace with taking a look at the site's 100 best-selling food products. The firm found that at least 40 percent of the products had more than five customer complaints about the [delivered food](<https://futurism.com/the-byte/walmart-inhome-delivery-fridge>) being expired.

*CNBC's* investigation also detailed specific customer complaints, including moldy beef jerky, "rancid smelling" coffee creamers, and Hostess brownies more than a year past their expiration date. The buyer of the brownies, Andrea Wilson, told *CNBC* she wasn't able to get a refund from Amazon until she took her complaint to social media and tweeted at the company.

## Faulty Process

An Amazon spokesperson told *CNBC* that the company has "robust processes in place to ensure customers receive products with sufficient shelf life."

Those processes include a requirement that third-party sellers provide Amazon with the expiration dates of any products intended for consumption and not sell anything within 90 days of the date — but clearly, a whole lot of products are slipping through the cracks.

**READ MORE:** [Amazon is shipping expired food, from baby formula to old beef jerky, scaring consumers and putting big brands at risk](<https://www.cnbc.com/2019/10/20/amazon-is-shipping-expired-baby-formula-and-other-out-of-date-foods.html>) \[*CNBC*\]

**More on food delivery:** *[Walmart Will Now Deliver Food Straight to Your Fridge](<https://futurism.com/the-byte/walmart-inhome-delivery-fridge>)*

### Author social links  
[LinkedIn](<https://www.linkedin.com/in/kristinjhouser>)