---
title: "Gaming Exec Says His Customers Are Idiots For Not Understanding How Great NFTs Are"
description: "In an interview with Australian website Finder, two Ubisoft VPs tried to explain why gamers should care about NFTs and embrace them as the future of gaming."
date: "2022-01-29"
modified: "2022-01-29"
authors:
  - name: "Victor Tangermann"
    job_title: "Senior Editor"
    link: "https://futurism.com/authors/victor"
url: "https://futurism.com/gaming-execs-idiots-nfts"
categories:
  - "Blockchain"
  - "Future Society"
  - "NFTs"
tags:
  - "blockchain"
  - "gaming"
  - "nfts"
  - "ubisoft"
---

# Gaming Exec Says His Customers Are Idiots For Not Understanding How Great NFTs Are

![In an interview with Australian website Finder, two Ubisoft VPs tried to explain why gamers should care about NFTs and embrace them as the future of gaming.](<https://futurism.com/wp-content/uploads/2022/01/gaming-execs-idiots-nfts.jpg>)
*\<em\>Image: Ubisoft/Futurism\</em\>*

When games developer Ubisoft launched the platform Quartz, its first foray into the NFT space, the move was [immediately met](<https://kotaku.com/ubisofts-nft-announcement-has-been-intensely-disliked-1848182203>) with derision and mockery by the gaming community.

Now, in a [new interview](<https://www.finder.com.au/ubisoft-interview-nfts>) with financial site *Finder*, two Ubisoft execs tried to explain why gamers should care about NFTs and embrace them as the future of gaming. Basically, they say Ubisoft's own dumb customers just don't get how awesome the technology is.

"I think gamers don’t get what a digital secondary market can bring to them," Ubisoft VP Nicolas Pouard told *Finder*. "For now, because of the current situation and context of NFTs, gamers really believe it’s first destroying the planet, and second just a tool for speculation."

Quartz is meant to allow gamers to "own" NFTs in the form of in-game assets like guns or other kinds of loot, dubbed Digits. Each Digit has its own unique serial number and will be tied to the name of its owner, no matter if you're playing the game or not, according to the [company's website](<https://quartz.ubisoft.com/welcome/>).

But NFTs are already facing some pretty steep headwind and aren't proving to be popular among gamers. The company's announcement trailer on YouTube last year, for instance, was immediately [bombarded with dislikes](<https://kotaku.com/ubisofts-nft-announcement-has-been-intensely-disliked-1848182203>).

The media coverage has also been almost unanimously negative, with [*Ars Technica* saying](<https://arstechnica.com/gaming/2021/12/ubisofts-first-nft-plans-make-no-sense/>) that Ubisoft's plans "make no sense." Another publication called it "[NFT snake oil](<https://www.pcgamesn.com/ghost-recon-breakpoint/ubisoft-quartz-nft-games-platform>)."

Even the company's own employees [have no idea](<https://kotaku.com/ubisoft-devs-don-t-understand-company-s-nft-push-eithe-1848215633>) why Ubisoft is dipping its toes into the NFT space.

The developer's leadership, however, is steadfast in its belief NFTs are the future of gaming.

"But what we \[at Ubisoft\] are seeing first is the end game," Pouard told *Finder*. "The end game is about giving players the opportunity to resell their items once they’re finished with them or they’re finished playing the game itself."

"So, it's really, for them," Pouard told the website. "It’s really beneficial. But they don’t get it for now."

The condescending tone aside, it's a controversial argument to make considering the truth: most gamers do indeed understand what Ubisoft is offering them — a thinly veiled attempt to cash in on their customers, as [*Kotaku* points out](<https://kotaku.com/ubisoft-nft-quartz-digits-ghost-recon-assassins-creed-p-1848437476>). Ubisoft will get a cut, of course, every time a Digit changes hands.

Worse, to many it's further commoditization of the gaming space, turning it into a hollow market of items with dubious value.

"I don't play games to have fun, I play them to sell items on a secondary market," one Reddit user [wrote](<https://www.reddit.com/r/technology/comments/seos6e/comment/hukpek1/?utm_source=share&utm_medium=web2x&context=3>) in a recent thread about the interview. "If your customers don’t 'get' your product then you have no customers," another argued.

And if something were to go wrong — there are plenty of reasons to believe it's a real risk given NFT platforms are falling victim to scams [left and right](<https://futurism.com/the-byte/ozzy-osbourne-nft-scam>) — Ubisoft [isn't claiming any liability](<https://arstechnica.com/gaming/2021/12/ubisofts-first-nft-plans-make-no-sense/>).

Gamers aren't even allowed to use their licensed NFT in "videos or other formats of media," nor are they able to "[reverse or cancel transactions](<https://twitter.com/bobbydigitales/status/1468335617796804608?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1468335617796804608%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fkotaku.com%2Fembed%2Finset%2Fiframe%3Fid%3Dtwitter-1468335617796804608autosize%3D1>)."

"Once my son accidentally bought a $60 game on our PlayStation and Sony refunded it!" one Twitter user [pointed out](<https://twitter.com/bobbydigitales/status/1468336357579714561>) sarcastically. "Now he can accidentally buy a $1,000 gun and I can't do anything about it, amazing progress!"

All told, Ubisoft still has a lot to prove to its customer base — and its execs don't seem to be doing it any favors.

**READ MORE:** [Ubisoft Executive Says Users 'Don't Get It' In Extraordinary NFT Interview](<https://kotaku.com/ubisoft-nft-quartz-digits-ghost-recon-assassins-creed-p-1848437476>) \[*Kotaku*\]

**More on NFTs:** *[Independent Artists Say NFTs Are the Bane of Their Existence](<https://futurism.com/why-artists-hate-nfts>)*

## Author
I've been at Futurism since 2017, where my role has evolved to encompass design, writing, and increasingly editing. I've always been fascinated by space exploration and advanced transportation, which I've leaned into by interviewing luminaries in those fields while closely following the dimensions of policy and regulation that allow next-generation projects to succeed -- or, sometimes, to fail. I'm also keenly interested in the effects of generative AI on society, policies, and democratic institutions, as well as clean energy, physics and biology, and the vagaries of tech leadership. My work for Futurism has been cited by publications including Ars Technica, Gizmodo, PC Magazine, Jalopnik, Fox News, and the New York Post. I spent my childhood living in locations including Manila, the Philippines, and Geneva, Switzerland, attended McGill University, and now live in Toronto, Canada. Before Futurism I worked at AskMen and a small photography studio. In my free time, I'm an avid gardener, foodie, and craft beer lover, as well as a maker of artisanal hot pepper sauces. I have a magnificent dog named Freida.

### Author social links  
[Bluesky](<https://bsky.app/profile/vtanger.bsky.social>)