---
title: "Cops Are Using Amazon’s Facial Recognition Software Wrong"
description: "Amazon responded to recent criticism its facial recognition system, Rekognition, by claiming safeguards were in place. The cops using it disagree."
date: "2019-02-01"
modified: "2019-02-01"
authors:
  - name: "Dan Robitzski"
    link: "https://futurism.com/authors/danrobitzski"
url: "https://futurism.com/cops-amazon-facial-recognition"
categories:
  - "Artificial Intelligence"
  - "Facial recognition"
tags:
  - "Amazon"
  - "artificial intelligence"
  - "facial recognition"
  - "police"
  - "rekognition"
---

# Cops Are Using Amazon’s Facial Recognition Software Wrong

![Amazon responded to recent criticism its facial recognition system, Rekognition, by claiming safeguards were in place. The cops using it disagree.](<https://futurism.com/wp-content/uploads/2019/02/cops-amazon-facial-recognition.jpg>)
*\<em\>Image: Tag Hartman-Simkins\</em\>*

## Riddled With Holes

When Amazon's facial recognition system Rekognition came under fire by studies that found [it was inaccurate](<https://futurism.com/the-byte/amazon-rekognition-falsely-matched-congresspeople>) and biased against [women and people of color](<https://futurism.com/amazons-face-rekognition-race-gender>), the [company responded](<https://aws.amazon.com/blogs/machine-learning/thoughts-on-recent-research-paper-and-associated-article-on-amazon-rekognition/>) by saying that the researchers misrepresented how Rekognition [might be used](<https://docs.aws.amazon.com/rekognition/latest/dg/considerations-public-safety-use-cases.html>) by Amazon's law enforcement clients.

But now, a law enforcement client has come forward and said that no, it uses the software much like the researchers did. Oregon's Washington County Sheriff's Office, the only enforcement office that Amazon has officially acknowledged to be a client, says that it does not use Rekognition the way that Amazon recently claimed to have recommended, [according to *Gizmodo*](<https://gizmodo.com/defense-of-amazons-face-recognition-tool-undermined-by-1832238149>). Needless to say, that's worrisome.

## Voluntary Safety Measures

Amazon claimed that it recommends police set a strict minimum confidence threshold for matches, meaning someone's face would have to be at least 99 percent the same as a database image in order to trigger a match.

But the Oregon police said that they don't bother using such thresholds, a clarification that's backed up by [previous documentation showing a 96 percent match](<https://futurism.com/police-surveillance-gets-terrifying-boost-from-amazons-ai-facial-recognition>). The Washington County Sheriff's Office also clarified that it only uses Rekognition to generate leads and that detectives are required to gather additional evidence before making a case against someone, according to *Gizmodo*.

Amazon responded to *Gizmodo* by [once more asserting](<https://fruitsoftheweb.kinja.com/amazon-statement-on-rekognition-1832245007>) that the company collaborated with the Washington County Sheriff's Office on deploying Rekognition and that thus far, there had been no public complaints about the tool.

## Unleashed

What the Washington County Sheriff's Office's admission means is that at least one client — the only one that's publicly known — isn't following Amazon's guidelines for the software.

And that's a worrisome glimpse of the ways police are going to use facial recognition software going forward.

**READ MORE:** [Defense of Amazon's Face Recognition Tool Undermined by Its Only Known Police Client](<https://gizmodo.com/defense-of-amazons-face-recognition-tool-undermined-by-1832238149>) \[*Gizmodo*\]

***More on Rekognition: [Amazon Rekognition Falsely Matched 28 Members of Congress to Mugshots](<https://futurism.com/the-byte/amazon-rekognition-falsely-matched-congresspeople>)***

## Author
Dan Robitzki is a senior reporter for Futurism, where he likes to cover AI, tech ethics, and medicine. He spends his extra time fencing and streaming games from Los Angeles, California.

### Author social links  
[Twitter](<https://x.com/danrobitzski>)