--- title: "New OpenAI Product Fails Spectacularly During Live On-Stage Demo" description: "OpenAI's new AI agent, Dots, had a bit of a rough showing when it was asked to do something during a live demo." date: "2026-09-30" modified: "2026-09-30" authors: - name: "Frank Landymore" job_title: "Contributing Writer" link: "https://futurism.com/authors/flandymore.md" url: "https://futurism.com/artificial-intelligence/openai-agent-fails-live-demo" categories: - "Artificial Intelligence" - "OpenAI" --- # New OpenAI Product Fails Spectacularly During Live On-Stage Demo ![A screenshot of a live on-stage demo of OpenAI's latest AI agent.]() *OpenAI via X* Would any live product demo be complete without a few technical difficulties? At its annual DevDay conference in San Francisco on Tuesday, OpenAI [unveiled]() its new AI agent called Dots — which, like Meta's [Muse](), comes with a cute mascot. Powered by its GPT-6 Astra model, the agents are intended to be "always-on," doing stuff for you in the background constantly. Dots didn't seem quite switched on, though, when OpenAI product team member Holly Li [tried to show off its capabilities](). Li calls the AI on her phone like you might a human secretary, and a few rings later the agent, which she's nicknamed "Dottie," picks up. "Can you catch me up on just user testing from last night?" Li asks. "Checking that now," says Dots. But the AI never replies. An agonizing ten seconds go by without an answer, the crowd suspended in an awkward silence. Li, playing it off, asks the AI how it's going, and it curtly replies that it's "still checking." "I guess Dottie's having a slow morning," Li jokes. https://twitter.com/StockSavvyShay/status/2104989538066305148 When Dot's having quicker starts to its day, OpenAI says it'll be able to handle tasks in all sorts of professional settings. Per a [blog post]() about the agent, an app developer could use it to monitor user feedback and even create bugfixes on its own. A scientist could have their personal Dot learn their research and run new analyses as fresh data comes in — or even automatically plug the new figures into a paper, in a move that we can't imagine [backfiring spectacularly](). Dots represents OpenAI's latest foray into personal AI helpers, and is clearly the company's answer to Meta's much-hyped Muse AI agent, down to its [kawaii branding](). Muse is imagined as a bean-shaped Labubu, while Dots are diminutive, plushy-ready shapes. But it's unclear if OpenAI is aiming for as broad an audience with its product. While Meta has made Muse available for free and has marketed it towards everyday users on its platforms like Instagram and Facebook, OpenAI is locking Dots behind its $100 per month subscription tier — at least for now. It's not uncommon for OpenAI to debut new feature in its paid tiers before making them more widely available, and the branding suggests that's the road it's headed down. **More on OpenAI:** [*OpenAI Cancels Upcoming AI Model When It Shows Signs of Being Evil*]() ## Author At Futurism, my work has often centered on bringing a sense of clarity and insight to complex topics ranging from the regulation of emerging technologies to the esoteric ideologies of Silicon Valley executives, while striving not to lose the poetic sense of awe inspired by often-obscure fields like astrophysics and quantum computing. I broke the story of CNET using AI to produce articles that turned out to be riddled with factual errors and plagiarism — a dam-breaking inflection point, as I've reported, that's inspired copycats and endless discourse while beguiling stakeholders ranging from tech giants to purveyors of spam around the web. My work at Futurism has been cited by publications including CBS News, the Los Angeles Times, Vice, Gizmodo, Engadget, the Verge, and Vanity Fair. I grew up in locales ranging from India to China, and now live in the exotic suburbs of Virginia. In my free time, I'm an avid reader of weird sci-fi literature, an aficionado of East Asian cinema, and, regrettably, a relapsed gamer. Allegedly, I’m working on a debut novel, currently untitled. ### Author social links [Bluesky]()